PRE-ORDER TERMS:Pre-ordering allows you to reserve an item from our upcoming collection before it becomes available in stock.
PLACING A PRE-ORDER TERMS:Pre-orders are orders for items that are not yet produced/in-stock.
When you place a pre-order, you will need to pay the full upfront price of the item.
To pre-order an item, simply select the desired product(s)
on our website and proceed to the checkout.
Payment for pre-ordered items is required in full at the time
of purchase.
Please note that the estimated delivery date is subject to change due to factors beyond our control, such as the production process.
We will do our best to keep you informed of any changes to the estimated delivery date.
Shipping dates for pre-orders may vary.
SHIPPING INFORMATION:When items are produced, orders will be shipped to you, subject
to availability.
Release dates are subject to change, and as a result, we cannot
be liable for any changes to release dates or pre-order windows advertised by us.
All orders (excluding Mainland China) will be dispatched via DHL
or DPD depending on the country.
CANCELLATION:Please note that orders can only be cancelled by notifying us via
email at info@noelrush.com within 24 hours of placing the order. If
your order has already been fulfilled and shipped, it cannot be
cancelled.
ESTIMATED DELIVERY DATE:The estimated delivery date for pre-ordered items will be provided in your order confirmation email.
For any special inquiries, please contact info@noelrush.com.
SHIPPING DETAILS:Orders bound for Mainland China will be shipped via SF.
Shipping times vary depending on the country, ranging from
7 to 15 days for delivery to the final destination.
For orders within China, delivery typically takes 2-3 days.
In case of unforeseen circumstances, we will notify you as soon
as possible and issue a full refund.
We reserve the right to make changes to these pre-order terms and conditions at any time without prior notice.
Any changes will be posted on our website.
SHIPPING COSTS BY REGION:Mainland China: ¥20 (Free shipping for orders over £150).
Rest of Asia: £10 (Free shipping for orders over £150).
All other countries: £20 (Free shipping for orders over £150).
LOCATION AND PROCESSING:NOEL is based in Shanghai, and all shipments originate from there.
Please note that orders are not shipped or delivered on weekends or local public holidays.
PAYMENTS:Payments for products purchased on
NOELRUSH.COM are accepted exclusively through PayPal and debit cards.
All prices are listed in £ pound sterling (GBP).